ProfiCRM: IP location detection for CRM

The solution is designed to determine location by IP address when filling out CRM forms and in business processes.

When filling out any CRM form:

• Contact form for open lines,
  
• Feedback,
  
• Contact details,
  
• and others,
  

from the CRM form data, the user’s IP address is extracted, by which the location is determined and the received data is automatically recorded in the lead, contact, company or deal with which the result of filling out the CRM form is associated.

With a correctly configured geolocation processor in Bitrix, the functionality of recording the user's address in the CRM entity when filling out CRM forms works immediately after installing the solution and does not require settings. Additionally, you can configure the entry of “IP address”, “Country”, “Region”, “Settlement” in the required fields in CRM in the solution settings.

This solution also adds the “Determining location by IP address” activity in the business process designer, which you can use if you have an IP in CRM entities filled out from sources other than filling out CRM forms and to obtain extended geolocation data.


By IP address you can determine:

• Country
  
• Region
  
• Area
  
• Locality
  
• Postcode
  
• Code of the country
  
• Region code
  
• Area code
  
• Geographic coordinates (latitude and longitude)
  
• UTC time zone
  
• and other data depending on the geolocation processor used.